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Questions and Answers

What is the difference between the take-home bleaching system you offer and laser tooth whitening, also which is more effective?

According to a recent study, laser tooth whitening lightens the color of your teeth an average of three shades. Take-home bleaching on the other hand whitens your teeth an average of seven shades lighter according to the Bioform shade chart and an independent study at Loma Linda University. Laser tooth whitening is a one shot deal where you go in pay $500 and a rubber dam is placed to protect your gums. Then a 16% gel identical to our whitening gel is placed on the teeth (usually only the 12 visible teeth while Dentech whitens 6 more teeth). A curing light is then applied to the gel over a period of twenty minutes for three twenty minute sessions rendering only a one to three shade change. Take home bleaching from Dentech Services or your dentist involves biting into a wax rim exclusively through Dentech Services and sending it into our lab. We pour your molds and construct custom scalloped trays to avoid tissue irritation. We supply the whitening agent (a mildly flavored gel with a thick sticky consistency). You place a small amount of gel in your new custom trays and wear the gel for about one to two hours a day for one to two weeks. Because the bleaching trays are so thin and comfortable and are molded directly to your teeth, you can go about your work or schedule and even talk with them in your mouth. The trays are made to hold gel directly to your teeth and because you are applying the gel for a duration of time you will get greater results than that of laser tooth whitening which is a one shot deal. Also studies indicate that laser bleaching causes more tooth sensitivity because the gel is activated all at once causing temporary discomfort to your teeth. Take into consideration also that most dentists like to supplement their laser whitening with a take-home whitening kit, which eludes to the fact that a quickie can't always take care of the job. Oh, did we mention the price difference? $500 and up for laser whitening (Ouch!). Take-home bleaching exclusively from Dentech Services is on an average of $200 cheaper than that of your dentist. Also your dentist will not guarantee the results of laser tooth whitening or take-home bleaching, but our money back guarantee does. Again, we at Dentech Services and guarantee whiter teeth.

My sister and I have white spots on our teeth. We heard it was due to the heavy flouride content in our water. I am getting my braces off in a month and was wondering if your mail-order whitening kit will work for me?

Great questions. Those white spots are flourosis, probably due to excessive flouride or chlorine in your water. They could also be calcification due to calcium deposits in your enamel. At any rate they will initially whiten faster than the rest of your teeth but as you continue the whitening treatment with our complete kit they will even out beautifully. Order the kit for $109. We are members of the Better Business Bureau and we would love to give you and your sister a lovely smile.

Hello! I just got my trays and have worn them twice for two hours at a time. Am I supposed to ever wear them overnight? Also, how many applications should I get out of one tube of gel? I also have slight tooth sensitivity in a couple of my teeth. Is that normal?

Sensitivity is common. You should continue using it every other day for the first week and then every day for the second and the third week try overnight treatments. As your teeth become accustomed to the gel you will notice less sensitivity. You should be able to dispense 3 treatments out of one tube both upper and lower.

I have fixed permanent retainers on both my upper and lower, will this pose a problem when you go to make the trays?

No, the retainers get picked up in the impression and are duplicated onto the mold, so that the final trays fit over it.

Does bleaching strip the enamel off the teeth, and is it safe for my gums?

Clinically, they are now saying that whitening your teeth enamel lesion wise, is about as bad as drinking a 16 oz. cola. If you have any gum or tissue irritation, trim back the trays with tiny sharp scissors in those areas very slightly.

I have tetracycline stains from taking antibiotics, will your product whiten my teeth?

Yes, we are confident that it will, it may take longer than 2 weeks, but doing night time treatments will make the treatment duration shorter. That is why we own

How hard is it to make my own impressions, and can't my dentist do a better job?

Taking your imprints is very easy to do, and the key is to take a nice deep impression. Our oldest client is an 84 year old woman, and she did just fine.

How long does the whitening last for?

Three to five years.

How often should I do a touch-up? And, how many applications should I do?

Every three to six months, you can do a touch-up of three to four applications.

What is the shelf life of your product, and does it need to be refridgerated?

2.5 years. No it does not need to be refridgerated.

I have a crown on my anterior or front teeth. Will your product whiten my crown?

No. But the standard procedure is to first whiten all the adjacent teeth, wait two weeks for the color to stabalize, and then go in to your dentist and have him match the crown to the new shade of your teeth. Sometimes when a crown was placed many years ago, the rest of the teeth have dulled while the crown is whiter. In this instance you may whiten till you have returned to the original shade of your teeth when you first had the crown placed. The same goes for composites, bridges, and veneers.

Do you have a money back guarantee?

Of course we do. 95 percent of all our clients experience some level of whitening. If you are dissatisfied with the service or trays, simply let us know and we will refund you the difference, no questions asked. Your dental office will charge you more, and will not guarantee results. We do!

If I mess up on my impressions, do I have to pay to take them over?

Absolutely not. We will send you new impression trays free of charge.

If I lose my trays, what is the fee to replace them?

$49 plus $10 shipping and handling.

I have one tray already from my dentist. Can you make me the other tray, and what is the cost?

You will get 6 syringes of 16% and the lower or upper tray for $49 plus $10 for shipping. Please order that over the phone or specify by email.

Is the gel you offer the same as that which I would get at my dentist?

Absolutely. We distribute to dentists statewide. Over the counter whiteners are 3 to 4 percent. Ours is 16% carbamide peroxide. That is why we own

What if I am doing day time treatments with no results?

Wear the trays overnight a couple of times.

How come you can sell me the same kit as my dentist for a fraction of the cost? He wanted to charge me $300.

Your dentist has alot of overhead. Chairtime means money for him. Because we specialize just in tooth whitening, we can afford to give you the best deal possible. Not only do you get the exact same service, but you will get more gel. Your dentist may only give you 4 syringes, we give you 12 (enough for 3 weeks) and 16% comes standard with all our kits, not 10% or 11%.

Why do teeth discolor?

  • Some teeth are naturally too pigmented or stained as they develop
  • Exposure to tea, coffee, juices, colas or tobacco accounts for much of the darkening as we age.
  • Tooth discoloration sometimes happens from minerals antibiotic (tetracycline) or an excess of fluoride taken internally during tooth development.
  • Old fillings, tooth nerve damage, or trauma to teeth can account for darkening.
  • How does The New Formula remove stains?

  • The The New Formula Tooth Whitening System will remove most stains with a gentle sustained release action that will oxidize (bleach) stains within your teeth. Your tooth structure remains unchanged. Experience and research show that 90-95% of patients treated with experience some level of tooth whitening. Porcelain Restorations and white fillings do not whiten with The New Formula.
  • What is the treatment procedure?

  • An impression of your teeth will be taken to guarantee proper fit of the custom bleaching tray fabricated by us. The thin, soft plastic tray provides sufficent comfort to allow bleaching while you sleep. Once the tray is made, we will explain how to use The New Formula bleaching gel.
  • Do I have to be a dentist to order?

  • No. We recommend you see your dentist for regular check-ups. If you have gingivitis or severe tooth decay, this treatment is not for you. We highly recommend item OP63972CT on our order form. This is the exact procedure done at the dental office. Dentech delivers to your doorstep. Now that's convenience!
  • Thanks for your questions. Please go to our order form and order now. If you are leary about ordering online, or if the forms do not support your browser, call us at 1 877 769 4483. Fax and snail mail forms are available on our order page..

    Any other questions? Please email us at Our staff strives to kindly answer your questions within 24 hours.